Asiatica Customer Login

Welcome to Asiatica. For those new to our website, thank you for stopping by.

Problems logging In?

If you are a returning customer who has not logged into our website since October of 2007 and are having trouble logging in, use your e-mail address for both the login and your password. If your email address has changed since your last order, you may either set up a new account, or if you have ordered since September 2007 and would like to view your order history under the new email address, please email us anytime and we will change it Monday through Friday between 7 AM and 3:30 PM eastern time.

We were unable to transfer existing passwords to our new site in September of 2007 so all passwords were reset and are the same as your email address. Because it can be difficult to type email addresses when you can't see them, it may help to copy your email address and then paste it in for the login AND the password. Once you have logged in for the first time on our new website, you will be able to change your password to one of your choosing.

West Coast Shipments:

We ship most of our rare and unusual plants in their pots with soil. However, plants shipped to California, Oregon, and Washington must be shipped without soil to comply with those states' regulations. As a result, we may delay shipment of some plants to these states if barerooting would be particularly stressful to the plant at that time. If you have any questions about this, please drop us an email at asiatica@nni.com.

OREGON CUSTOMERS, we are now required to fax a copy of your order with contact information to the Oregon Department of Agriculture when we ship your plants. They MAY contact you to arrange to inspect your shipment.

WE MAY NOT BE ABLE TO SHIP YOUR ORDER RIGHT AWAY depending on availability, the shipping schedule, AND the weather here in Pennsylvania and across the nation. If you need your order shipped right away, please contact us to see if this is possible. We regret that we can not always ship your order immediately. Neither Fedex or US Priority Mail warranty for plants damaged by cold or excessive heat nor do we if you insist on shipment against our advice.

Delivery signature requirements:
Please note that Fedex requires a signature for packages valued at over $499 while the US Postal Service requires a signature for packages valued at over $200. Fedex may also require signatures for deliveries to multi-unit buildings such as apartment buildings and commercial establishments.
For more information about shipping, click here.

The plants we ship are usually NOT the same plant shown in the photographs. Like most other mail order nurseries, we often show plants growing in the garden or as more mature specimens. To help you determine the size of the plant that is shipped, we try to include the pot size in the plant's description. If you have further questions, please contact us.

We automatically send order acknowledgments via email as well as later emails regarding shipping dates and tracking numbers. If you do not receive these emails, please check your junk or spam folders. Occasionally our emails end up in these folders.